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Master and Sylvania Driving School is Northwestern Ohio's premier school for driver's education. For 21 years, we have been preparing drivers of all ages to become successful behind the wheel. With over 25 locations in northwest Ohio, Master and Sylvania Driving school is educating the drivers of tomorrow! If you have any questions send us a message via our contact page!
Reviews (10)
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Rachel Rodela
Apr 24, 2022
The office staff was very helpful, and every time I called they were prompt with answers and polite.
M. B.
Jan 07, 2022
Verbally abusive, impatient older female driving instructor. She has no business teaching driving lessons to teens. Loudly yelling and criticizing, not doing much teaching. Yelled repeatedly at my son in front of the other student who needed to be driven home-shouting ironic things like, "Don't you know how to drive?!"-when these are supposed to be driving lessons?

It was a humiliating and nerve racking experience. My son is a beginning driver-he's obviously not a pro but he's cautious and has been progressing well on drive times with us. I can't imagine how an instructor would ever be justified in yelling so much at a kid like that and making him feel like every little thing he did was wrong. Bad day? Unhappy with the job?

Who knows. We will demand our money back and will report Master and Sylvania to the BBB. We would urge anyone who is not already an experienced driver with thick skin to never sign up with Master and Sylvania until this unfit person is fired. They've obviously heard complaints about her before. Too late, I read other negative reviews. This woman's sadistic yelling and failure to actually teach-is inexcusable and damaging to a beginning driver's confidence.

On top of everything, she wore her mask half mast and coughed through the whole drive. The windows were closed because it's freezing outside. Not safe to drive while panicking because your "instructor" is full stop yelling disparaging remarks and coughing in an enclosed space during an omicron outbreak. Outrageous. I've never written a scathing review before.

This woman was not only unprofessional but downright abusive. We are trusting them to teach our kids to drive. Our kids get into these cars with strangers, unsupervised for two hours. I'm sure this woman wouldn't have acted the way she did if this was live-streamed. It's her word against a teen who might be too scared to speak up. Master and Sylvania needs to be accountable for their employees.
Xica Hollingsworth
Jul 28, 2021
They lost my driving time certificate after I already paid 380 dollars and I called and nothing was done and I still don't have it
Marc Fisher
Nov 28, 2020
If you're looking for a driving school to sign your daughter or son up this is the place they provided great customer service and the overall process between the classes and drive time were fairly quick which myself and my daughter appreciated very much
Connie Garcia
Nov 01, 2020
The woman that prints certificates name is Jada, she is very rude and does not print certificates in timely matter. She has the worst customer service I've ever experienced. I'm filling a complaint with her boss. Its been 2 weeks since he completed his driving time. The gentleman Alec was so helpful in assisting us.
David Harris
Jun 04, 2020
They allow students to book times without any notice or input for parents. If the student is unable to make the appointment they will call and let you know you now owe a late fee. They refuse to waive the fees when it should be obvious the student was still in class.
Lexi
Sep 27, 2019
Worst driving school ever. Driving times have to be booked 2 months in advance, and then they change the times on you, come early, don't even come, or show up a different day. They had the complete wrong address of me, and didn't even have written confrontation that I had taken the class. it is SOOO unorganized and a waste of your money.
Sarah Convoy
Dec 01, 2018
The driving school was great. Loved my classroom teacher. She made the classroom fun. My drivers were also good. The office staff was extremely helpful with all my issues.
Jazmin Gonzalez
Oct 11, 2017
The class it's self was a good experience. But I've been trying to schedule my drive time with the instructor for weeks. They either ignore the call or never reach back. Getting very annoyed I had my class in March and have been trying for way to long to schedule the rest.
Molli Tu
Jul 10, 2016
3 of our 4 kids took the teen driving course through Master Driving and even though their schedule for driving times seemed backed out by 1-2 mo, they weren't as far out as other schools. Our boys finished either by their last scheduled time or earlier. Our daughter was delayed because of school obligations. We appreciated their flexibility in working with our schedule and their professionalism.